Privacy & Data Policy
Overview
TripSlice provides group chat organization that transforms conversations into comprehensive trip plans, powered by our AI assistant, Slicebot. We are committed to protecting your privacy while enabling seamless collaboration for trip planning. This policy explains how we collect, use, and protect your data in compliance with Québec's Law 25 and other applicable privacy regulations.
Data Collection & Usage
What Data We Collect
Trip Planning Data:
- Trip conversations and messages
- Itinerary details and preferences
- Booking information and reservations
- Budget and expense tracking
- Location and activity preferences
- Group member interactions and decisions
- Any other data related to trip planning, organization, and collaboration
Account Information:
- Profile information (name, email, preferences)
- Account settings and privacy choices
- Usage patterns and feature interactions
- Device and technical information
Third-Party Integrations:
- Data from booking platforms (when authorized)
- Weather and location services
- Review and recommendation services
- Calendar and scheduling integrations
- Any other third-party services integrated to enhance trip planning functionality
How We Use Your Data
Slicebot AI Assistant:
- Analyze your conversations to provide personalized trip suggestions
- Learn your preferences for food, activities, accommodation, and budget
- Detect group consensus and resolve planning conflicts
- Generate itinerary updates based on group decisions
- Provide proactive recommendations and booking assistance
Service Improvement:
- Improve TripSlice's AI models and algorithms
- Enhance feature functionality and user experience
- Develop new trip planning capabilities
- Optimize system performance and reliability
Communication & Support:
- Send trip updates, notifications, and confirmations
- Provide customer support and technical assistance
- Share important service announcements and policy updates
- Deliver requested information and confirmations
Data Retention & Storage
Retention Periods
Trip Data:
- Active trip data is retained while the trip is active
- Completed trips are retained for up to 7 years for service improvement
- Anonymized trip patterns may be retained indefinitely for AI training
- Personal identifiers are removed after account deletion
Account Data:
- Active account data is retained while your account is active
- Deleted accounts are purged within 90 days of deletion request
- Backup systems may retain data for up to 12 months for disaster recovery
- Legal hold requirements may extend retention periods when required
Communication Data:
- Chat messages and trip discussions are retained with trip data
- Support communications are retained for 3 years
- Marketing communications preferences are retained until withdrawal
Your Privacy Rights (Québec Law 25)
Access & Control
- Right to Information: Receive clear information about data processing
- Right of Access: View and obtain copies of your personal data
- Right of Rectification: Correct inaccurate or incomplete data
- Right to Withdraw Consent: Withdraw consent for non-essential processing
- Right to Portability: Export your data in standard formats
Data Subject Access Requests (DSAR)
- Access Requests: Receive a copy of all personal data we hold about you
- Export Requests: Download your trip data in JSON, PDF, or CSV formats
- Deletion Requests: Delete your account and associated personal data
- Rectification Requests: Correct errors in your personal information
Contact Information
Privacy Officer
Email: privacy@tripslice.app
For general inquiries: support@tripslice.app
For legal matters: legal@tripslice.app
This policy reflects TripSlice's commitment to privacy-first AI and transparent data practices in compliance with Québec's Law 25 and other applicable privacy regulations.